Casino complaints
Players’ disputes with casinos and how they ended. The editors forward each complaint to the casino representative and track the answer deadline.
- Total complaints
- 3
- Open now
- 1
- Solved
- 33%
- Disputed in total
- $1,380
3 complaints
-
Complaint author: Support asked me to upload the bill again in a better quality. I did it this morning.
$180 Answer due in 2 d 8 h 2 messages -
Editorial team: The casino confirmed the delay because of a manual check of a large amount and paid in full. Complaint solved.
$1,200 Solved in 1 day 4 messages -
Free spins for a promo code not credited
Editorial team: The deposit was below the minimum for the promotion. The terms were explained to the player, complaint closed.
Closed in 2 days 2 messages